Terms of Use
By using this website, you agree that you have read, understood and accept the following information.
Administration and Copyright
This website is produced and hosted by BrighterLouder on behalf of NeoSAVE Neonatal Training Ltd.
All content, including the design, is the intellectual property of NeoSAVE Neonatal Training Ltd, except for third-party templates, graphics and software which is the intellectual property of their respected authors and credit has been given where applicable.
Front page graphical icons made by Freepik from www.flaticon.com, licensed by CC BY 3.0
Any questions or problems with the technical operation of the website, e.g. missing pages, broken links or other malfunction should notified to us using the contact page. If you are unable to use this website for any reason, please contact NeoSAVE Neonatal Training Ltd. using the address or phone number at the bottom of every page and we will assist you or create a booking for you.
Data Protection and Security
The NeoSAVE website stores personal information for the purposes of event booking, and also logs general visitor data which is collected and used to improve and maintain the website for the visitors benefit. Payment details are processed by PayPal and are not stored or processed on the NeoSAVE website.
The NeoSAVE website uses SSL encryption technology to ensure that your data is protected as it is transferred from the web browser on your computer or device onto our computer systems. You can verify that you are using SSL encryption by looking for the padlock logo on your web browser address bar.
To ensure the security of your personal information, you are advised to make sure your computer or device is up to date with the latest software updates and is running up to date anti-virus software. We do not guarantee that the NeoSAVE web site will be compatible with all hardware and software which may be used by visitors to the site. We will not be liable for damage to, or viruses that may affect, your computer equipment, software, data or other property as the result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images.
If you have indicated on a form that you wish to receive marketing material, your personal details will be included in a database compiled for marketing purposes. From time to time, you may receive marketing information from NeoSAVE and our associated organisations and selected third parties. If you have indicated that you wish to receive marketing material or email updates from NeoSAVE but subsequently change your mind, please email website@neosave.org.uk . As soon after this as is reasonably practicable, we will remove your name from the relevant database.
Bookings and Refunds
If you are unable to attend the course you have booked, please contact us as soon as possible. Cancellations will not be accepted less than ten days before the start of a course. Any refunds offered will only be processed after the course has finished.
It is your responsibility to check that you have booked into the correct course on the correct dates. If you think you have made a mistake, please contact us.
Any clerical error made by Neosave, for instance and incorrect date or price, will be notified to the customer as soon as possible and subject to correction without penalty to Neosave.
Cookies
The NeoSAVE website uses cookies as an essential part of the functioning of the booking system, and to help us understand how people use our website. We use cookies to capture which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We use cookies to enable the website to ‘remember’ details that you voluntarily give, such as when you complete online forms, so that you do not have to retype the information next time you use the website. We use cookies to provide links with social media sites such as Facebook and Twitter.
By using this website you are implying consent for these cookies to be placed on your computer. If you would like to remove these cookies and opt-out of the services that use them you can by selecting the appropriate settings on your browser.
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things such as your preferences or remembers your details when filing out a form. They are controlled by your computer. If you visit the Tools section in your browser menu, you will find details of your cookies settings.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, mobile phone or whatever device you are using to access the Internet. This information is held in cookies.
Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Please note that by rejecting cookies you may not be able to effectively use the NeoSAVE website. See your browser ‘help’ button for how to change your cookie settings.
For more information about cookies, how to remove cookies from your device, or how to block individual cookies from being received, please see the instructions and guidance at www.aboutcookies.org.
Links to other websites
The NeoSAVE website contains links to other websites of interest. However, once you have used these links to leave this website, you should note that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide while visiting such websites, and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We recommend that you review the websites privacy policy as a precautionary measure. NeoSAVE does not endorse any external sites and is not responsible for their content.